Exceptional Service and Unmatched Professionalism
Miguel Ortiz and his team exceeded all expectations in helping my family sell our property to a client with a very specific set of needs. From start to finish, they went above and beyond to ensure the entire process was handled with professionalism, responsibility, and transparency.
What truly stood out was their commitment to keeping us informed every step of the way. They were always available to answer our questions, address concerns, and provide guidance, making what could have been a stressful process feel seamless and well-managed.
Miguel has assembled a team of top-tier professionals from various fields, all working together to ensure a smooth transaction where all parties walked away satisfied. Their dedication, expertise, and attention to detail were evident at every stage of the sale.
My family will always be indebted to Miguel and his team for their hard work, next-level quality service, and unwavering commitment to excellence. If you are looking for a team that truly cares and delivers results, look no further. Highly recommended!
Mr. Nelson Moreno and the Universal Properties team are very resourceful. All paper work related CRIM, contract , and legal matters were taken care beautifully and quickly. Clean sell. Thank you all!
Not physically being able to go to Puerto Rico to sell my mother's house i was stressed about the process but Mr. Ortiz and Universal Properties Real Estate made it all possible and with such positive and delightful customer service. He walked me through the entire process smoothly without me having to step a foot in Puerto Rico. He answered all my questions and responded right away to any of my concerns. All the while keeping me informed and providing many options with wonderful results.
Great teamwork and customer experience! The realtor Renato was always available to a show us our dream house. Renato helped make our first home buying experience pleasant and easy. Viviana Casanova took an important role during the whole process. Without her it would not have been possible to finish the mortgage closing. We are very satisfied with the service.
Realtor Nelson Moreno was very responsive and diligent at the moment and the process of purchasing my home. The process was a bit slow and I Had a few questions called the firm and the receptionist said they will get back to me but never called back. Other than that I would recommend universal properties, for best communication I would say go directly to the Realtor.
Jose Perez
7 months agoExceptional Service and Unmatched Professionalism Miguel Ortiz and his team exceeded all expectations in helping my family sell our property to a client with a very specific set of needs. From start to finish, they went above and beyond to ensure the entire process was handled with professionalism, responsibility, and transparency. What truly stood out was their commitment to keeping us informed every step of the way. They were always available to answer our questions, address concerns, and provide guidance, making what could have been a stressful process feel seamless and well-managed. Miguel has assembled a team of top-tier professionals from various fields, all working together to ensure a smooth transaction where all parties walked away satisfied. Their dedication, expertise, and attention to detail were evident at every stage of the sale. My family will always be indebted to Miguel and his team for their hard work, next-level quality service, and unwavering commitment to excellence. If you are looking for a team that truly cares and delivers results, look no further. Highly recommended!
Frances Asencio
a week agoMr. Nelson Moreno and the Universal Properties team are very resourceful. All paper work related CRIM, contract , and legal matters were taken care beautifully and quickly. Clean sell. Thank you all!
M Leone
a year agoNot physically being able to go to Puerto Rico to sell my mother's house i was stressed about the process but Mr. Ortiz and Universal Properties Real Estate made it all possible and with such positive and delightful customer service. He walked me through the entire process smoothly without me having to step a foot in Puerto Rico. He answered all my questions and responded right away to any of my concerns. All the while keeping me informed and providing many options with wonderful results.
Erick Sepulveda
5 years agoGreat teamwork and customer experience! The realtor Renato was always available to a show us our dream house. Renato helped make our first home buying experience pleasant and easy. Viviana Casanova took an important role during the whole process. Without her it would not have been possible to finish the mortgage closing. We are very satisfied with the service.
Alicha Soto
4 years agoRealtor Nelson Moreno was very responsive and diligent at the moment and the process of purchasing my home. The process was a bit slow and I Had a few questions called the firm and the receptionist said they will get back to me but never called back. Other than that I would recommend universal properties, for best communication I would say go directly to the Realtor.