Sansebar

Decent experience up until the entire male staff jumped me and physically assaulted me for an issue they had with a female customer they thought I was with. I was physically assaulted and attacked by their entire male staff. If you’re looking for good food and drinks there are a few other places in the area that don’t come with black eyes and busted lips. I reviewed this place a few days ago and the review was seemingly deleted. Just warning tourists to be careful here. Especially because when they police came they made it known they don’t want tourist there. The hate tourist on the island and how they behave. Just be careful if you do try to visit.

I wish I can give 0 stars. I went there last night 4/2/25. This place had one table of people when we entered maybe a group of 10 and about 3 people at the bar. I came with a group of 6 we were seated right away. The server apparently the bartender and manager are all the same person. We waited about an hour for our food. After waiting an hour the food still came Cold. Had to send food back to be up warmed in a microwave 👎🏽 I said can we have waters “ I asked all of you did you want drinks and you said No” Attitude just horrible.One person at our table never got her food she sat and watched everyone eat on her Birthday. The server again who was serving bartending and managing the place was acting very nonchalant like he didn’t care that her food wasn’t ready and it was nothing he can do because it was one cook. which he never said. Now had he said “ I have one cook your food may take a while I could understand. Let me have the to say no this may take too long and we could’ve went somewhere else. So upon paying he bring the person who never received there food in a to go box. She was upset and of course didn’t want it. After asking if the meal can be removed. He walked off saying “ only a manager can take it off “ I politely said I’ll wait while walking to the register To all of sudden have him print another receipt removing the item……I will never return to this place to be treated like that ON Vacation ON my birthday. Plus the food wasn’t that good anyway. I hope he’s a lot nicer so he won’t drive the business down. But I come to PR every 6 months and this will be a place I won’t return or bring any of my friends or family here…..

Can not recommend this place enough! John, the server/bartender took great care of us. We came in fairly late last night 04/02/2025, and the place was crowded, but he still accommodated us with food(wings and supreme fries) and made us great drinks when we didn’t know what we wanted to drink. This was the cherry on top of our already perfect vacation. We cant wait to come back and will be recommending this place to all of our friends and family.

The food tasted good, except it was too salty. I found it was common in Puerto Rico that their food is more salty than what I'm used to, so maybe it's my problem. However, what made me uncomfortable was the attitude of the waiter/bartender. After I asked for some ice water but refused bottled water, the waiter was surprised and said they didn't have filtered water, and then their attitude totally changed. I was confused, and wondered in my mind whether they made their food with bottled water as well. Then, when our food came, I raised my hand to take the plate, but the waiter suddenly pulled back and placed the plate (soundly) on the opposite side of the table, turned around and walked away. Finally, while paying for the check, the waiter left the device on the table and walked into the kitchen. I finished the payment, tried to cut the receipt off, but accidentally popped the paper cover out. When the waiter came back, found out the cover popped, gave me a big eyeroll, took around 10 seconds to put the cover back. Totally the weirdest experience I've had! Overall, I recommend their food and especially beef stew. But don't expect too much for the customer service.

I visit PR frequently and we really had a great time at this bar. Andrea and John took great care of us, they were funny and patient. Reasonable prices and great vibes! Looking forward to another visit!