Great customer service. Really nice and clean vehicles. Easy in and out. The price discussed was the price I paid. Reasonable deposit. Next time I’m in PR, coming back to this location is an easy decision!
Great experience at this Enterprise location. It was a bit more expensive than other companies, but totally worth it!!!
The pick-up was extremely smooth, they didn't try to sell us any extra add-on, and we even got a free upgrade!
The car was in great conditions and very clean.
The return/drop-off was equally easy, without charges.
We also appreciated them going the extra mile by calling us a few days before reminding us that our reservation was cutting close to closing time, and that the following day was a holiday.
Overall, highly recommended!!
I recently rented a car from the Enterprise location in Rio Piedras, and I couldn’t be more pleased with my experience! The car was in excellent condition and a joy to drive. Jeremy at the desk was incredibly polite and helpful, making the entire rental process quick and easy.
I accidentally left my towel behind, but Jeremy took great care of it and ensured I got it back without any hassle. :)
Overall, a fantastic experience! Highly recommend this location for anyone in need of a rental car.
Horrible. Interiors are ALWAYS dirty every yearly vacation. This time our rental had a roach infestation. They gave us a different rental and a credit of $38 which did not cover the $165+ in food that had to get thrown away and the expensive Uber ride for my spouse and kids. Other customers were there with the same problem when I went to file the complaint. A roach crawled on a customers neck as he spoke with one of the employees. 👎🏼👎🏼👎🏼👎🏼👎🏼
Erika G
a month agoGreat customer service. Really nice and clean vehicles. Easy in and out. The price discussed was the price I paid. Reasonable deposit. Next time I’m in PR, coming back to this location is an easy decision!
Mattia C
4 months agoGreat experience at this Enterprise location. It was a bit more expensive than other companies, but totally worth it!!! The pick-up was extremely smooth, they didn't try to sell us any extra add-on, and we even got a free upgrade! The car was in great conditions and very clean. The return/drop-off was equally easy, without charges. We also appreciated them going the extra mile by calling us a few days before reminding us that our reservation was cutting close to closing time, and that the following day was a holiday. Overall, highly recommended!!
Balazs Diceco
10 months agoI recently rented a car from the Enterprise location in Rio Piedras, and I couldn’t be more pleased with my experience! The car was in excellent condition and a joy to drive. Jeremy at the desk was incredibly polite and helpful, making the entire rental process quick and easy. I accidentally left my towel behind, but Jeremy took great care of it and ensured I got it back without any hassle. :) Overall, a fantastic experience! Highly recommend this location for anyone in need of a rental car.
Mildred Calderón
a month agoGreat service. Great prices. Awesome people. Clean units. The only thing that they need will be transportation to the airport.
Billy Perez Jr
3 months agoHorrible. Interiors are ALWAYS dirty every yearly vacation. This time our rental had a roach infestation. They gave us a different rental and a credit of $38 which did not cover the $165+ in food that had to get thrown away and the expensive Uber ride for my spouse and kids. Other customers were there with the same problem when I went to file the complaint. A roach crawled on a customers neck as he spoke with one of the employees. 👎🏼👎🏼👎🏼👎🏼👎🏼