Rent A Car in San Juan

Outstanding Service from Aida and Joe at Enterprise Yesterday, we had to return our Jeep to Enterprise due to mechanical issues. What we expected to be a long and frustrating process turned out to be smooth, efficient, and even pleasant—thanks entirely to Aida and Joe. From the moment we pulled into the return lot, we were impressed. Joe greeted us at check-in, and after we explained the issue, he immediately began assisting us with care and professionalism. He made sure we were comfortable and kept us informed every step of the way. But it was Aida, his supervisor, who truly took charge. The moment she got involved, the entire process kicked into high gear. With calm confidence and a can-do attitude, she coordinated everything seamlessly. She directed Joe to retrieve a replacement vehicle, handled the paperwork at lightning speed, and ensured we were back on the road far quicker than we ever expected. Her leadership and efficiency were remarkable, and her friendly, reassuring demeanor made all the difference. Joe executed everything Aida asked with a great attitude and excellent customer care, making sure we were happy with the new vehicle and comfortable before we left. Thanks to Aida’s leadership and Joe’s support, what could’ve been a hassle turned into one of the best customer service experiences we’ve had in a long time. They are both a credit to Enterprise, and we hope their exceptional service is recognized.

We rented a car through enterprise. In San Juan Airport, Luis Nunez The experience was great. Ease of pick up Ease of drop off ,car condition, customer service, and vehicle availability, pricing, and wait was all great, not a negative thing to say, excellent experience. Thank you, Enterprise customer service representatives, for your hard work and making sure everything went smoothly ya'll are on point 😊 five stars all the way

Best car rental experience in PR, traveling here often for over 25 yrs. Best car rental experience, Myself working in the client services industry my entire career Anthony exceeded all expectations. I arrived minutes before closing, he was able to get my rental with white glove treatment. Wonderful staff and company, I will always do business with them, Highly recommend.

We rented a car from Avis June 21 till June 29. Had to stop and put air in the tires twice a day. Car was dirty on inside and smelled really bad. Called them about the tire and they said all them when it goes flat. We used a uber most of the time so we didn't have to waste our time and we could just enjoy our trip.

Good rental experience during my annual PR trip. Thanks Enterprise!