I was honestly nervous booking because I thought something might go wrong and I wouldn’t have a car, but it was the complete opposite! The whole process was seamless and 100% digital. When I arrived, the car was already waiting for me. Picking it up was super simple, and returning it was just as easy.
The rates were unbeatable—everywhere else I checked wanted four times the price for the same minivan. San Juan Rental not only saved me money but also gave me peace of mind with such a smooth process.
I couldn’t be happier with the experience and will definitely be renting with them again. Highly recommend!
Genuinely the easiest, least stressful car rental I've ever had. Their system makes it easy and quick to pick up a vehicle and they even worked with me when I needed extra time and didn't charge me extra for it. Their response time is fast and I'm starting to sound like a robot at this point but I genuinely can't recommend them enough cuz I hate renting cars so enjoy my enthusiasm, Internet.
My 1st time visiting and driving in PR. San Juan Rental was able to accomodate my last minute car rental request I picked up the car within 1hour of my call. Very easy online process and good customer service!
Incredibly easy and convenient pickup/ drop-off with very nice new car. Provided gate entry/ exit codes for pickup and dropoff. All paperwork can be completed remotely so there is no wait time. We were left scrambling after our planned airport rental (Routes car rental - do not use under any circumstances, we waited 2 hours and the people in front of us in line had been there for 4 hour before we decided to call it quits) fell through and San Juan Rental came through for us at the last moment. Within an hour we had the booking confirmed and car picked up. Saved our trip and it was so so so easy
There was no face-to-face contact. Everything was done via text. English was perfect. I wasn't responded to initially right away, so we had to wait at our Airbnb which was walking distance away until we could pick up. The car was nice and exactly what we needed. For the price, I'd say it was perfect. I'm only giving 4 stars and not 5 because I did have to wait for a response which was a little inconvenient, seeing as I had to carry my luggage down the street by hand.
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Jessica Franjul
a month agoI was honestly nervous booking because I thought something might go wrong and I wouldn’t have a car, but it was the complete opposite! The whole process was seamless and 100% digital. When I arrived, the car was already waiting for me. Picking it up was super simple, and returning it was just as easy. The rates were unbeatable—everywhere else I checked wanted four times the price for the same minivan. San Juan Rental not only saved me money but also gave me peace of mind with such a smooth process. I couldn’t be happier with the experience and will definitely be renting with them again. Highly recommend!
Kendal Romero
a month agoGenuinely the easiest, least stressful car rental I've ever had. Their system makes it easy and quick to pick up a vehicle and they even worked with me when I needed extra time and didn't charge me extra for it. Their response time is fast and I'm starting to sound like a robot at this point but I genuinely can't recommend them enough cuz I hate renting cars so enjoy my enthusiasm, Internet.
kc callender
2 weeks agoMy 1st time visiting and driving in PR. San Juan Rental was able to accomodate my last minute car rental request I picked up the car within 1hour of my call. Very easy online process and good customer service!
Greg Stark
4 months agoIncredibly easy and convenient pickup/ drop-off with very nice new car. Provided gate entry/ exit codes for pickup and dropoff. All paperwork can be completed remotely so there is no wait time. We were left scrambling after our planned airport rental (Routes car rental - do not use under any circumstances, we waited 2 hours and the people in front of us in line had been there for 4 hour before we decided to call it quits) fell through and San Juan Rental came through for us at the last moment. Within an hour we had the booking confirmed and car picked up. Saved our trip and it was so so so easy
Ryan Siekert
3 months agoThere was no face-to-face contact. Everything was done via text. English was perfect. I wasn't responded to initially right away, so we had to wait at our Airbnb which was walking distance away until we could pick up. The car was nice and exactly what we needed. For the price, I'd say it was perfect. I'm only giving 4 stars and not 5 because I did have to wait for a response which was a little inconvenient, seeing as I had to carry my luggage down the street by hand.