I was honestly nervous booking because I thought something might go wrong and I wouldn’t have a car, but it was the complete opposite! The whole process was seamless and 100% digital. When I arrived, the car was already waiting for me. Picking it up was super simple, and returning it was just as easy.
The rates were unbeatable—everywhere else I checked wanted four times the price for the same minivan. San Juan Rental not only saved me money but also gave me peace of mind with such a smooth process.
I couldn’t be happier with the experience and will definitely be renting with them again. Highly recommend!
Genuinely the easiest, least stressful car rental I've ever had. Their system makes it easy and quick to pick up a vehicle and they even worked with me when I needed extra time and didn't charge me extra for it. Their response time is fast and I'm starting to sound like a robot at this point but I genuinely can't recommend them enough cuz I hate renting cars so enjoy my enthusiasm, Internet.
Very communicative and allowed for a seamless self service pickup and drop off. The car was extremely clean inside with some minor scuffs on the outside and came with plenty of gas in the tank. The A/C worked really well and kicked in right away after starting the car. The pricing was affordable and the toll pass was worth it for the convenience of not having to worry about toll free roads. I would definitely rent with them again and would recommend them to others.
Incredibly easy and convenient pickup/ drop-off with very nice new car. Provided gate entry/ exit codes for pickup and dropoff. All paperwork can be completed remotely so there is no wait time. We were left scrambling after our planned airport rental (Routes car rental - do not use under any circumstances, we waited 2 hours and the people in front of us in line had been there for 4 hour before we decided to call it quits) fell through and San Juan Rental came through for us at the last moment. Within an hour we had the booking confirmed and car picked up. Saved our trip and it was so so so easy
There was no face-to-face contact. Everything was done via text. English was perfect. I wasn't responded to initially right away, so we had to wait at our Airbnb which was walking distance away until we could pick up. The car was nice and exactly what we needed. For the price, I'd say it was perfect. I'm only giving 4 stars and not 5 because I did have to wait for a response which was a little inconvenient, seeing as I had to carry my luggage down the street by hand.
Jessica Franjul
a week agoI was honestly nervous booking because I thought something might go wrong and I wouldn’t have a car, but it was the complete opposite! The whole process was seamless and 100% digital. When I arrived, the car was already waiting for me. Picking it up was super simple, and returning it was just as easy. The rates were unbeatable—everywhere else I checked wanted four times the price for the same minivan. San Juan Rental not only saved me money but also gave me peace of mind with such a smooth process. I couldn’t be happier with the experience and will definitely be renting with them again. Highly recommend!
Kendal Romero
a month agoGenuinely the easiest, least stressful car rental I've ever had. Their system makes it easy and quick to pick up a vehicle and they even worked with me when I needed extra time and didn't charge me extra for it. Their response time is fast and I'm starting to sound like a robot at this point but I genuinely can't recommend them enough cuz I hate renting cars so enjoy my enthusiasm, Internet.
blindx
5 months agoVery communicative and allowed for a seamless self service pickup and drop off. The car was extremely clean inside with some minor scuffs on the outside and came with plenty of gas in the tank. The A/C worked really well and kicked in right away after starting the car. The pricing was affordable and the toll pass was worth it for the convenience of not having to worry about toll free roads. I would definitely rent with them again and would recommend them to others.
Greg Stark
3 months agoIncredibly easy and convenient pickup/ drop-off with very nice new car. Provided gate entry/ exit codes for pickup and dropoff. All paperwork can be completed remotely so there is no wait time. We were left scrambling after our planned airport rental (Routes car rental - do not use under any circumstances, we waited 2 hours and the people in front of us in line had been there for 4 hour before we decided to call it quits) fell through and San Juan Rental came through for us at the last moment. Within an hour we had the booking confirmed and car picked up. Saved our trip and it was so so so easy
Ryan Siekert
3 months agoThere was no face-to-face contact. Everything was done via text. English was perfect. I wasn't responded to initially right away, so we had to wait at our Airbnb which was walking distance away until we could pick up. The car was nice and exactly what we needed. For the price, I'd say it was perfect. I'm only giving 4 stars and not 5 because I did have to wait for a response which was a little inconvenient, seeing as I had to carry my luggage down the street by hand.