The room was very spacious and clean. The hotel breakfast we purchased with the room was basic, but good. The location is right downtown. The only inconvenience is getting your parking ticket validated. If you don't have a rental car, no worries! You can walk to all the good restaurants!
Best spot in old town. We had the largest room on the floor in the modern building at the back of the hotel.
Friendly front desk staff. Helpfull. Very nice amenities and no sign of wear and tear in the room. Couldn't control the Ac. that's the only thing I can find to say that wasn't optimal.
I had an emergency and had to cancel last minute. The staff and manager were very understanding , quick responses and were able to do accommodations for me. I can't wait to visit them in a couple of weeks! Thank you Plaza Ponce Hotel !
Great local spot. You can walk to many of the local favorites. I’ve seen complaints about confusion with parking, but it’s actually really easy. Clean , friendly staff
Very convenient location and easy to get to. The casino is attached to the hotel and is open 24 hrs.
We stayed in a Junior suit and had a fantastic view of the Cathedral from the balcony. Booked an extra night to stay for the Carnival. Another gem we didn’t expect to experience. We had a fantastic time.
Shakti
3 months agoThe room was very spacious and clean. The hotel breakfast we purchased with the room was basic, but good. The location is right downtown. The only inconvenience is getting your parking ticket validated. If you don't have a rental car, no worries! You can walk to all the good restaurants!
Patrick Fard
4 months agoBest spot in old town. We had the largest room on the floor in the modern building at the back of the hotel. Friendly front desk staff. Helpfull. Very nice amenities and no sign of wear and tear in the room. Couldn't control the Ac. that's the only thing I can find to say that wasn't optimal.
Nelly
3 months agoI had an emergency and had to cancel last minute. The staff and manager were very understanding , quick responses and were able to do accommodations for me. I can't wait to visit them in a couple of weeks! Thank you Plaza Ponce Hotel !
Lauren Gonzalez
a month agoGreat local spot. You can walk to many of the local favorites. I’ve seen complaints about confusion with parking, but it’s actually really easy. Clean , friendly staff
Steven Serrano
6 months agoVery convenient location and easy to get to. The casino is attached to the hotel and is open 24 hrs. We stayed in a Junior suit and had a fantastic view of the Cathedral from the balcony. Booked an extra night to stay for the Carnival. Another gem we didn’t expect to experience. We had a fantastic time.