Puerto Rico Windows and Doors Inc.

They have always worked hard and prompt.

Regular

Excellent service!! I needed 3 doors installed within a month. The installations were not being done until more than a month of waiting, but Marisol worked with me. He offered me installation in 3 weeks if I paid the full cost in advance. I made them like this and I marveled at the quality of commitment of this company! They installed me in 3 weeks as agreed. Not only that, the doors are of excellent quality, I don't see myself ever having to replace them! The staff displays a high sense of commitment and professionalism. They are not the cheapest but they do provide excellent service! I was very happy and surprised by the level of service!

The technical work was excellent, and the product was very good. The service needed to fix and/or rectify any phase that didn't meet the quoted and installed specifications needs to be improved.

They don't work cleanly; they take the measurements wrong and then have to break the wall to install it; the best part is they don't like repairs after demolition! I've been waiting since June for them to do the finishing touches, and they haven't done it. I don't recommend them unless you want to keep calling the manager to come back, only to be given a day and then never return. I have broken windows... which broke while they were opening the hole for the bathroom door. I have windows that let in daylight; that can't be true... I have photos in case anyone is interested in seeing the mess. They charge the deposit and then demand full payment before they finish—a mistake made by honest customers.