Hospital Metropolitano de la Montaña

During a recent visit to this hospital emergency room, I was shocked when their primary solution for a fever was to immediately prescribe Tylenol. My daughter was suffering from heat exhaustion and in need of I.V. fluids. When I pushed back not wanting to give my daughter Tylenol before trying other methods which I use anytime she gets sick (I have never had to use fever reducing medication before in her almost 10 years of life) I was threatened with having my child taken away from me. Being far away from my home where care is 100% better, I unfortunately felt pushed to give in to their disgusting demands. As a parent I have every right to treat MY child as I see fit. To top it off, before test results came in, they put us in a room with an extremely sick child. Before being discharged they stated she had some type of virus and to continue using Tylenol if her fever persists. Happy to report that under MY care, without the use of fever reducer, her body was able to regulate her temperature back to normal. This recommendation, while common, demonstrates a troubling lack of consideration for the body’s natural healing processes and the essential role of fever in fighting illness. Fever is not the enemy—it’s a powerful physiological response designed to help the body combat infection. By raising the body’s temperature, the immune system creates an environment that’s less hospitable to viruses and bacteria, while also enhancing immune cell activity. Suppressing a fever prematurely with medication like Tylenol can, in many cases, prolong illness or hinder recovery. The doctor’s quick suggestion to medicate rather than educate left me frustrated. Why not explain the purpose of a fever and when it might be truly necessary to intervene? In most cases, hydration, rest, and careful monitoring are sufficient. Medication should be reserved for extreme discomfort or when the fever reaches dangerous levels—not as a knee-jerk reaction. This approach also ignores recent research questioning the routine use of fever-reducing drugs, especially in viral infections. Suppressing fever might provide temporary relief, but it does nothing to address the root cause of the illness. Worse, it could even lead to recurrent infections by disrupting the immune system’s natural response. For the average patient, reaching for Tylenol every time a fever arises is not only unnecessary but potentially harmful. Doctors have a responsibility to inform and empower their patients, not merely prescribe out of convenience. My experience underscores the need for a shift in the way healthcare professionals approach fever management. Instead of defaulting to medication, they should focus on educating patients about the body’s innate ability to heal and when intervention is truly warranted. The human body is resilient and intelligent. It’s time for the medical community to treat it that way. I’m embarrassed for these health “professionals” that have such a lack of education on how the body works. I feel sorry for the locals that this is the only care they can receive. I don’t know how this hospital is still open. Do better.

This is one of the worst hospitals I have ever been to in my 27 years of being on this Earth. I was brought in by an ambulance due to severe vomiting and severe diarrhea. When I tell you I could not stop throwing up I have never been through something like that in my life. All the nurses all the doctors saw my condition it took two and a half to three hours for somebody to finally give me medication for my severe vomiting. I was left in a room for hours nobody came to check on my IV nobody came to check on me nobody came to replace my IV. The lack of care in this hospital is insane. As humans we need to do better. And then you see the nurses joking laughing eating and sleeping while there's people who need help which is why we come to the hospital for help not to watch you guys fool around. I highly recommend to anybody who has an emergency do not come to this hospital unless you want to be left with no attention you will not be treated the way you are supposed to be treated. If there is nothing else you can do but come to this hospital I completely understand because that was my situation the other day I was not going to make it to arecibo. Por favor voten todo los empleados y buscan empleado que de verdad quiere ayudar la gente!!!!

I have never in life had such bad medical care. I have been waiting for 5 hours in the er of this hospital and I am currently 12 weeks pregnant with sever lower back pain. Half the waiting room has left without receiving care due to the wait time. As a person that comes from the states and unfortunately found myself here with this being my Only choice I feel terrible for the people that live here. They will die before being seen. How do you leave a pregnant person waiting for over 5 hours. Unacceptable! Do better … never experienced this in the states

Upon visiting the hospital, one is confronted with a distressing reality: it stands as a stark embodiment of inadequacy and neglect. From dilapidated infrastructure to severe staff shortages, the hospital's shortcomings are painfully evident. Patients languish in overcrowded waiting rooms, enduring interminable delays for basic care. Medical supplies are often scarce, leaving healthcare professionals grappling with the impossible task of providing adequate treatment. The pervasive sense of chaos and disorganization only compounds the already dire situation. It's abundantly clear that this hospital, plagued by systemic failures and woefully underfunded, fails to meet even the most fundamental standards of healthcare provision.

I'm giving one star because it doesn't allow me to give a 0. Disappointed, the radiologist wasn't there by the time I arrived. I called and they told me I had until 2 pm so by mid day I was there but the technician wasn't there. They recommended to came next day and guess what?!? She wasn't there, their response "she's supposed to be here but as you can see there's nobody here today". Every time I need to go to this hospital is the same experience.