Hospital Pavía Arecibo

The only reason I rated this hospital to one star was because there were two people (husband and wife) working there who assisted my mother after she suffered a fall on rocks hitting her head while on vacation. The other aides and nurses lounged around in breakrooms and left multiple patients in the hall for hours. After the husband and wife left at 7 p.m., one of the nurses got upset that my wife located my mother and had us removed from the area. When my wife spoke with my mother, we found out she was sitting there for an hour. These people never cleaned her wounds, took blood, nor did they give a prescription or even check on her during our time there. Once the doctor read her results after more than 5 hours, she indicated that a nurse would help her. I feel bad for anyone going to this place, I am certain they have shown this type of neglect to higher degrees. Please be careful using this facility.

I have never had such a worst experience at a hospital until I came to this one. I took my 2 year old son to pediatric ER at 2 am for croup cough that wouldn't go away and congestión. We got admitted and everything. Never did I ever get an introduction to their name and title of the staff. Never got explanations of what will be done to my son. They have no empathy towards kids. I don't even understand why they work in the pediatric field because their bedside maner is horrible especially with little ones. The respiratory tech or therapist Alis or whatever her name was she was absolutely horrible. When she attended us, she didn't even tell us who she was and what she was doing. She did the procedure of nasopharyngeal suctioning, had me and my mother in law pin my son down to the bed as she proceeded to stick the tube all the way in my son's nose causing him to bleed. Which I understand can be normal, but she did it in such a vulgar manner. She handed me a 4x4 and was like he's hurt on the right side of his nose use this to clean up, with an attitude. My son was crying of pain, and he kept grabbing his nose and stick his finger up his nose because it hurt. She smacked his hand and said DONT DO THAT and looked at him with a nasty face. Let me remind you he is 2 years old! Like WHAT???? I told her a few things because I wasn't going to stand by and see someone treat my son like that infront of me. The ABSOLUTE WORST! Do not go here !

The nurses are rude and have no empathy for the patients. The ER physician that attended me was not informative. Lack of communication skills. It was my first time and I will never return to this hospital. If you value your life, do not get medically treated at Pavia Hospital Arecibo.

Terrible place - very outdated, dirty, poor level of communication between staff and patients. Don’t recommend it.

My Mother had a hernia operated on and they placed her in the ICU. They gave us chopy and limited information. They left her on liquids too long, and then rushed her down to the 5TH floor. There My sister and I found that the surgical area was leaking puss and blood. From the drainage hole the wound specialist squeezed out an ounce of white puss. Her right foot had swolen red toes. They left the air loss wraps on too long. She has a large ulcer close to her anus and a fungus under her breast's. These are signs of neglect and abandon after six days in the ICU. There is a limited amount of nurses but plenty of useless paper pushers. The nurses change diapers from two to four hours on soiled patients. I can go on and on. Before this my Mom was indenpendant, taking care of her home and garden. Now she might need toe amputation, or she may not survive the infection, or the constant soft diet. I believe they are slowly killing her. I am so angry and confused. How could these people let this go on just for a job.