El Buen Café Hotel

Room was outdated. No end table or night lamp. One little stained dining room chair. No hangers in closet. No hooks in bathroom to put your robe or clothe. No toothbrush holder in bathroom. No soap dish. Very dim lights. Plastic covers kept in mattresses which made it very hot and noisy.

I was just there this week. I originally booked in another hotel. The place was deserted. I immediately panicked as I flew out there solo and was late already. Afterv2 hours on the phone with cust serv. I drove to the Walmart to sleep. I have seen The Buen Cafe every time I'm out there. I was in complete panick mode. I have cs the name n she called. Damaris got on the phone and immediately found me a room. The relief I felt was insane. Damaris showed me the room and I accepted. Even booked another night. Yes the rooms could be updated, but hey , if u want luxury go to the Marriott. The staff was great, very accommodating. Thank u guys , I literally felt like I would had to sleep outside. So thank you all. I will definitely be back. Also I love that you have everything close by. Since it's Puerto Rico I'll say it Spanish. Gracias por todo. Definitivamante regreso. El servicio fue bien recibido. Los veo pronto. Gracias

The hotel has been in operation for over 34 years and it needs an overhaul in the rooms being rented out. Our room the towel holder in the bathroom had rusted out and we know is because the exhaust fan can’t remove the steam from the shower. The tubs are beginning to rust over and the shower curtain is a nightmare, the water from the shower head drips onto the floor from one corner because the shower curtain isn’t wide enough doesn’t stay put even though it has magnets on each side. The mattress felt hot because they left the plastic on from when they bought it, which makes no sense because the mattress already has a cover over it made out of fabric. This is my island Puerto Rico and I am just giving here constructive criticism because there is room for improvement on these rooms. Overall the staff at the reception area of the hotel are courteous, always with a smile and helpful.

I Stayed for 3 days, it was a great place, even though its small, it was comfortable, it felt private, staff was very nice. Lots of restaurants and beaches to go to. It was a great experience overall.

Location is horrible!! You hear every noise from the highway. Between the roosters and the traffic be prepared to be up bright and early. The box spring had mildew and mold on it. I humbles myself to stay one out of the four nights we booked for. I didn't expect The Ritz but the place could've made sure there wasn't mold hazards. The room was clean but the furniture looked like it had been through numerous floods. If you're looking to go cheap and not worry about noise or breathing hazards, this is the place to go. I apologize for the negative review but I would've wanted warned before going to this place.