Great location, super friendly staff. The included breakfast is very good, the swimming pool and outdoor facilities are great. The room that was assigned to us was in fair conditions, it looks a little dated and do not smell good. How ever, it was very quiet and the location is perfect. I will give it another chance.
Went for a comedy show.
Reserved room with King bed. Got room with two beds. Requested a room change. Front desk said no!
Every room has view to the ocean. This room had view to guest balcony and they had views to my balcony. No beach view. I did have a view two employees at the pool making out.
If you like cold showers, this is the room to request.
Flush toilet. Open up tank and flush manually.
Dinner before show. With in line to get in because organizer wanted everybody to wait until flower arrangement was given to guest. Waited 45 minutes in line. Be aware this activity is fro 200 people
Left phone in my room after check out. Answer from front desk. Come back, I'll give you the key and you can go get it. Expecting staff to pick it up and bring it to front desk, not an option.
This was the second and last show, I'll be going to, at this hotel!
The location is very good, the view from the swimming pool is very good, and the sea is behind the hotel.The only downside is that the blanket in the closet is dirty and smelly. The room is a bit old but clean overall. There is free breakfast, free parking, and a two-bed room for about $150 a day. I also made friends with the hotel's dog, and she accompanied me for a walk on the beach. The overall feeling is good.
I am not sure how this hotel got more than 3 stars. Then only positive I can tell about the hotel is the view. Other than that, the place needs a lot of work.
When we got there to check in, the lobby was closed and we had to wait for someone to come and help us. The lobby area looks presentable. But as soon as we entered the place, it was a disappointment. The hallway was ful of cats, the smell of cat feces and urine was disgusting.
The room was dirty. The bed only had bedsheets, no bed cover. There were some blankets in the closet, but, by the smell, you can tell they don’t wash them after the clients leave. Who knows how many people used those blankets before us!
A lot of people have mentioned the hot water, they are right, no hot water in our room either. My husband started getting allergies, and he checked the A/C, and that thing was full of mold.
I feel they charge a lot of money for the service you get. I don’t recommend this place at all. They definitely photoshop the pictures they have on their website, because the rooms don’t look as they show in the website. Save your money and go somewhere else!
Beautiful little spot away from all the busy resorts. Friendly helpful staff, good food, and wonderful pools. This will be my place to go for all future trips to Puerto Rico.
Add Review
Read More Reviews
William R Roman
a week agoGreat location, super friendly staff. The included breakfast is very good, the swimming pool and outdoor facilities are great. The room that was assigned to us was in fair conditions, it looks a little dated and do not smell good. How ever, it was very quiet and the location is perfect. I will give it another chance.
David Melendez
in the last weekWent for a comedy show. Reserved room with King bed. Got room with two beds. Requested a room change. Front desk said no! Every room has view to the ocean. This room had view to guest balcony and they had views to my balcony. No beach view. I did have a view two employees at the pool making out. If you like cold showers, this is the room to request. Flush toilet. Open up tank and flush manually. Dinner before show. With in line to get in because organizer wanted everybody to wait until flower arrangement was given to guest. Waited 45 minutes in line. Be aware this activity is fro 200 people Left phone in my room after check out. Answer from front desk. Come back, I'll give you the key and you can go get it. Expecting staff to pick it up and bring it to front desk, not an option. This was the second and last show, I'll be going to, at this hotel!
BrothersCUI北美崔弟
3 months agoThe location is very good, the view from the swimming pool is very good, and the sea is behind the hotel.The only downside is that the blanket in the closet is dirty and smelly. The room is a bit old but clean overall. There is free breakfast, free parking, and a two-bed room for about $150 a day. I also made friends with the hotel's dog, and she accompanied me for a walk on the beach. The overall feeling is good.
Mariela Alcazar Medina
2 months agoI am not sure how this hotel got more than 3 stars. Then only positive I can tell about the hotel is the view. Other than that, the place needs a lot of work. When we got there to check in, the lobby was closed and we had to wait for someone to come and help us. The lobby area looks presentable. But as soon as we entered the place, it was a disappointment. The hallway was ful of cats, the smell of cat feces and urine was disgusting. The room was dirty. The bed only had bedsheets, no bed cover. There were some blankets in the closet, but, by the smell, you can tell they don’t wash them after the clients leave. Who knows how many people used those blankets before us! A lot of people have mentioned the hot water, they are right, no hot water in our room either. My husband started getting allergies, and he checked the A/C, and that thing was full of mold. I feel they charge a lot of money for the service you get. I don’t recommend this place at all. They definitely photoshop the pictures they have on their website, because the rooms don’t look as they show in the website. Save your money and go somewhere else!
John Chapman
in the last weekBeautiful little spot away from all the busy resorts. Friendly helpful staff, good food, and wonderful pools. This will be my place to go for all future trips to Puerto Rico.