La Terraza De San Juan

We stayed in the Deluxe 2 Bedroom Suite. It was like staying in an apartment. We loved it. If you are looking for a 5 star perfect stay this isn't your spot. On the other hand if you are looking for an older building with character this is a great stay. At first I was disappointed that we did not have a coffee maker, but when I went downstairs for a morning cup I was surprised by how great it was. I ended up having three cups. The stay was comfortable and the breakfast on the Terrace was very good. I would stay here again. The location made a great base for walking around Old San Juan.

As a tourist visiting Puerto Rico 🇵🇷, this hotel was such a beautiful stay! The kitchen was very spacious 🍴 and perfect for cooking or enjoying meals with family/friends. The room felt super comfortable 🛏️ and clean ✨, and the view was absolutely amazing 🌅 — one of the highlights of the trip. The hotel is in a great location 📍, making it easy to explore nearby spots while still feeling relaxing and peaceful. Staff were welcoming and helpful 🤝, which made the stay even better. Highly recommend this hotel to any tourists looking for comfort, space, and unforgettable views 🌴☀️💖.

Room #2A Needs TLC The front desk and other hotel staff were very sweet and very helpful. Our room (#2A) however, needs attention. Old faded tiles, bathroom desperately needs updating, painting etc. Bugs are expected in the Carribean, but I was exterminating in the room throughout our 3 day stay. Roaches (3X!),Gnats, Mosquitoes, Ants, Spiders (So many kills … I lost count) When I reserved a‘ Superior’ room, I assumed this would include a WINDOW. Room was very dark and damp. Not at all like bright airy scene in any of the pictures. Upgrade to another room, which we were told we had to contact third party to do or stay elsewhere. Would stay again however Room 2A was totally unacceptable. AC worked well and even though pool was very very small, and also needed cosmetic work (missing tile and wood slates) it did the job. Door and door lock was a little suspect, ‘very very rustic’ however, safety and privacy was never an issue. Would stay again, however Room 2A was totally unacceptable. See pics … zoom in!

Absolutely loved this hotel! Perfect location in old San Juan. The staff was so friendly and knowledgeable. The room was nice and clean- pretty minimal but perfect for what we needed. I loved staying in a beautiful, old building full of character, and the rooftop was really nice too. Will absolutely stay again on future trips!!

🚨 WARNING ABOUT LA TERRAZA 🚨 I am beyond disgusted. I stayed at La Terraza and discovered bed bugs in the bed. Yes, BED BUGS. This is absolutely unacceptable, unsanitary, and shows a complete disregard for guests’ health and safety. To make matters even worse, the manager Deborah has avoided reaching out to me for over a month. No acknowledgment, no apology, no resolution. The silence and lack of accountability only add to the outrage. Instead of providing a clean and safe environment, this place exposed me to a nightmare that no guest should ever have to experience. Bed bugs are not only horrifying, they spread quickly, and it’s appalling that a business like this is operating without properly addressing such a serious infestation. To anyone considering staying here: think twice. No vacation, no trip, no price is worth risking bringing home bed bugs. La Terraza — and its management — should be ashamed and held accountable for allowing such unsafe and unhygienic conditions.