La Terraza De San Juan

As a tourist visiting Puerto Rico 🇵🇷, this hotel was such a beautiful stay! The kitchen was very spacious 🍴 and perfect for cooking or enjoying meals with family/friends. The room felt super comfortable 🛏️ and clean ✨, and the view was absolutely amazing 🌅 — one of the highlights of the trip. The hotel is in a great location 📍, making it easy to explore nearby spots while still feeling relaxing and peaceful. Staff were welcoming and helpful 🤝, which made the stay even better. Highly recommend this hotel to any tourists looking for comfort, space, and unforgettable views 🌴☀️💖.

We stayed in the Deluxe 2 Bedroom Suite. It was like staying in an apartment. We loved it. If you are looking for a 5 star perfect stay this isn't your spot. On the other hand if you are looking for an older building with character this is a great stay. At first I was disappointed that we did not have a coffee maker, but when I went downstairs for a morning cup I was surprised by how great it was. I ended up having three cups. The stay was comfortable and the breakfast on the Terrace was very good. I would stay here again. The location made a great base for walking around Old San Juan.

I felt incredibly safe staying here as a solo female traveler visiting from New Jersey. The staff was friendly and accommodating, allowing me to store my bags before check in and after checkout, there was always someone at the front desk, and my room was clean and spacious. The pool is a little small, but not sure what else is to be expected based on the location and the fact that it’s on the roof. Gorgeous views, and overall very quiet despite being centrally located in Old San Juan. Great walking access to so many tourist attractions and easy to get an uber anywhere so I didn’t feel the need to rent a car or worry about parking. Would love to come back again someday!

Room #2A Needs TLC The front desk and other hotel staff were very sweet and very helpful. Our room (#2A) however, needs attention. Old faded tiles, bathroom desperately needs updating, painting etc. Bugs are expected in the Carribean, but I was exterminating in the room throughout our 3 day stay. Roaches (3X!),Gnats, Mosquitoes, Ants, Spiders (So many kills … I lost count) When I reserved a‘ Superior’ room, I assumed this would include a WINDOW. Room was very dark and damp. Not at all like bright airy scene in any of the pictures. Upgrade to another room, which we were told we had to contact third party to do or stay elsewhere. Would stay again however Room 2A was totally unacceptable. AC worked well and even though pool was very very small, and also needed cosmetic work (missing tile and wood slates) it did the job. Door and door lock was a little suspect, ‘very very rustic’ however, safety and privacy was never an issue. Would stay again, however Room 2A was totally unacceptable. See pics … zoom in!

Do not stay here. I booked this hotel for my parents to stay in 3 nights as a gift. Rooms were nothing special. They were so disappointed in the service. The front desk receptionist is very unpleasant and not friendly to patrons. To top it all off, they ask for a tip for the cleaning service to be added to the tab and the cleaning ladies never receive the tips!!! Any place that can blatantly steal from their hardworking people does not deserve a good review. Do yourself a favor and stay elsewhere. If you do choose to stay here, please give the cleaning ladies their tips directly, not the snobby receptionist. They did speak very highly of the Colombian woman and her son that worked in the pool area. So disappointing.