The Royal Sonesta San Juan
5961 Av. Isla Verde, Carolina, 00979, Puerto Rico

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4.4
3,794 reviews
  • Joe Dundon
    Joe Dundon
    a month ago

    A fantastic resort hotel with a great beach steps from the property. The staff were all helpful and willing to accommodate our needs. We had purchased a whole pineapple at a fruit stand and had no way of cutting it. We mentioned this to a staff member, and they were able and willing to bring it to their kitchens and dice it for us. Incredible service. The room was updated and clean. The bed was comfortable.

  • jasmine shaw
    jasmine shaw
    a month ago

    I had a wonderful experience at this resort and would absolutely recommend it. A special thank you to Mario, the beach attendant, and Milagros for their outstanding service. They went above and beyond to help me find a comfortable, shady spot on the beach, which was especially important due to my eczema. Milagros even made sure to check on me regularly to ensure I was comfortable and had everything I needed. Their kindness and attention to detail truly made my stay memorable.

  • Jimmy Nanni
    Jimmy Nanni
    2 weeks ago

    So happy! What a gem! Beautiful people in a perfect setting. Great food and most of all good dedicated staff, like the floor Manager who was on top of everything, keeping the place in check! William, man o man, what a great man always willing to help with a smile. Eunice at the front desk is exactly what a traveler needs, patience and smiles! Luv this place

  • Jewel Flores
    Jewel Flores
    a month ago

    Absolutely loved this resort! The rooms, the staff, the outdoor pools, swim up bar were all really nice! The Ocean Breeze restaurant with the beach view and access had amazing food, the lobster roll and fish tacos were delicious! Of course it’s on the expensive end but so worth it! Definitely going back!

  • B K
    B K
    2 months ago

    I booked a resort pass with the RS through Resort Pass. I had a pedicure appointment with Revamp Nails across the street and then walked over after. When I went to the front desk, I was greeted immediately with a smile. The clerk pulled up my name, got me checked in, and gave me my wristband. She explained where everything was and told me once I changed, I could bring my luggage back for the bellman to keep during my visit. I also received a voucher for a complimentary drink at one of the bars on the property. I was able to find a lounge chair with an umbrella by the pool. I ordered a salad and got my complimentary drink. Both were great! The pool and jacuzzi were clean and the perfect temperature. Next time I come, I may just have to stay here. The service was just amazing here. Special thanks to the front desk, the bellmen, and the bartenders for making my day here feel so special!

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