Bocca Osteria Romana Santurce

Unfortunately, this was our second and last visit to Bocca Osteria Romana. Despite arriving on time for our reservation, it took over 20 minutes before anyone came to our table. We ordered a bottle of wine, which was served at the wrong temperature—warm. After asking for it to be chilled, it was brought back nearly 20 minutes later and still not properly cooled. The appetizers arrived late and were cold. The restaurant was clearly understaffed, with only a few servers trying to manage a full house. When we asked about our main courses, we were told they would be out in 10 minutes. We waited 25 minutes, and the food never arrived. Only after asking for the check did someone admit that the dishes had not even been sent out yet. We had hoped things would have improved since our first visit, but sadly, the service was just as slow—if not worse. With so many excellent dining options in San Juan, there’s simply no reason to come back. Deeply disappointing from start to finish.

Excellent food and service, by Bobby! The Boulevardier was among the best I ve tried. Ossobucco fell off the bone. So good. Will visit again.

Overall, I had a great experience at Bocca Osteria Romana in Santurce. The service was excellent—very attentive—and the cocktails were amazing. I tried the Aviation, and it was so good I ended up having two. We decided to visit after seeing a few intriguing Instagram reels, and while the food looked great, the flavor didn’t quite live up to the presentation. Still, it’s a beautiful spot to enjoy time with family, friends, or for a nice date night.

TERRIBLE SERVICE & FOOD THROUGHOUT THE WHOLE RESTAURANT AND ALMOST MISSED OUR FLIGHT! Don’t come here if you want to wait damn near an hour and 30 minutes for your food! My group of 6 ordered some appetizers and we had to wait forever for those to come. It wasn’t until we finished 2 rounds of our focaccia bread with barely any water served that we asked to order our main course because I don’t think our waitress was going to take down our orders anytime soon. We ordered our main course and still waited an hour for that food to come. This is the most disappointing experience and food I’ve ever had in my trip to Puerto Rico. This place needs better service, better quality of food, and more attentive staff. The table next to me didn’t even finish their food either so we weren’t the only ones that got terrible food. We all felt neglected by the lack of service our waitress gave us and just wanted to get out of there and eat McDonald’s that’s down the street. We ended up taking our food to go, because we had to wait EVEN MORE due to them burning our lasagna. After eating the food at the comfort of my own home it wasn’t good at all, this food is way too acidic and pasta is undercooked. Come here if you want to flush your money down the drain if you ask me! If I could give 0 stars I would!

This place has good creative cuisine. We had their gnocci, risotto, and eggplant. The food was really good. Service was good and ambiance was nice. Parking can be difficult depending on the time and day. It is a place I plan to come back to. They have a good variety of food and wine.