Diamonds International San Juan Puerto Rico

This was a great jewelry shop so glad I stopped by! Sophia and Angel were very helpful. The Crown of Light diamonds really sparkle!

I wanted to apologize for the incident you had with the man who disrespected you and threatened you by the same one who mutilated your walls, That gentleman doesn't represent me… Not all Puerto Ricans are like that We don't even support that type of event, sorry I see the video and I feel bad

Well very professional and knowledgeable in what they sale. Will treat customers like VIP and as a family. Very courteous, polite that you will feel like you have shop before. Excellent prices there merchandise.

My boyfriend and I bought a total of 4 items on our MSC cruise trip , 1 was a ring which we were originally going to pay for in full at the store, and then I was going to buy him a watch and pay in full. However, the sales people insisted that we try some other jewelry, they showed us a couple more and started throwing deals in which we could finance our jewelry.(honestly they were pushy, felt pressured) They showcased another ring, and a bracelet, and made a deal of $2,999, I would pay $49.99 monthly for 60months and our first payment would be 15th July 2023. Which my boyfriend and I thought was a good deal so we bought the extra jewelry. Now after the trip I am receiving a bill with interest added for $65 monthly. I called customer service and they said that the store is not supposed to tell us a price, it's up to the bank. At this point nobody got back to me when the new pay date should be and when my monthly bill is going to be reduced. I want to return all my items and I am no longer interested in the jewelry we bought and the service I received post purchase and close the credit card that I wasn't even aware we opened. I called and emailed and the due dates are approaching. this is annoying since it was my first jewelry purchase , I honestly felt scammed and misinformed after making such a big purchase, this ruined my experience with any future jewelry shops I could've been a potential customer to. I will be returning all items and closing business with this company

Staff was very nice and the manager recognized us from the other times we had been there. My daughter's ring needs a setting fixed. They took care of it quickly and apologized for it happening. They brought us out cold beverages and really made us feel welcome.