Every business should conduct itself with its clients, with respect, integrity, kindness, and transparency. Without exception of person. Do they experience with a particular person was a bit uncomfortable, where she was rude when asked about the different prices of items.
Certainly, this person needs to learn the value of customer service because it’s what keeps your doors for business opened
I used to go here all the time for fluff and fold laundry. Last year, after the trop storm went past, I went to pick my laundry up but the price went up 70%, which I questioned. The new cashier said I could wait for the owner but she couldn't give me a time. I needed the laundry, so I paid the exorbitant price and I haven't been back since. Prior to that, they were reasonable and did an ok job. Pricing and customer service cost them 2 stars
If I could give Laundry Express zero stars, I absolutely would. This place has been a nightmare from start to finish, and they have cost me nearly $2,000 in ruined clothing. I entrusted them with high-quality items for dry cleaning, only to get back a mess of damaged, unrecognizable pieces that were practically destroyed. It was like they put my clothes through a shredder instead of a cleaning process.
It was neat and clean the young lady even the other clients washing were very helpful. She made sure I was ok and comfortable and I had everything I needed. She also checked on me through out my time in there. I would most definitely recommend and got my car cleaned right next door the people are phenomenal.
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Angel Santiago
3 months agoEvery business should conduct itself with its clients, with respect, integrity, kindness, and transparency. Without exception of person. Do they experience with a particular person was a bit uncomfortable, where she was rude when asked about the different prices of items. Certainly, this person needs to learn the value of customer service because it’s what keeps your doors for business opened
PR Burke
2 months agoI used to go here all the time for fluff and fold laundry. Last year, after the trop storm went past, I went to pick my laundry up but the price went up 70%, which I questioned. The new cashier said I could wait for the owner but she couldn't give me a time. I needed the laundry, so I paid the exorbitant price and I haven't been back since. Prior to that, they were reasonable and did an ok job. Pricing and customer service cost them 2 stars
Ricardo Delgado
9 months agoIf I could give Laundry Express zero stars, I absolutely would. This place has been a nightmare from start to finish, and they have cost me nearly $2,000 in ruined clothing. I entrusted them with high-quality items for dry cleaning, only to get back a mess of damaged, unrecognizable pieces that were practically destroyed. It was like they put my clothes through a shredder instead of a cleaning process.
Rafael Ramos
2 weeks agoYour place to keep your clothes always lean
maria boyd
4 years agoIt was neat and clean the young lady even the other clients washing were very helpful. She made sure I was ok and comfortable and I had everything I needed. She also checked on me through out my time in there. I would most definitely recommend and got my car cleaned right next door the people are phenomenal.