Contacted them to get a plumbing certifications in order to get water service for my 2 unit building. Paid $150 for each apartment via credit card over the phone. Communication as to when the certifications would be completed got complicated. First it was tomorrow, then the person with the stamps was out. After calling several times a day for about a week, the owner assured me he would drop them off the following day by 10AM. That didn't happen. I called at noon and I was told they were ready for pick up. I drove to their offices, picked up the certifications. They gave me a really nice Metro Plumbing pen. It was great to finally get water.
I can’t rate there technical abilities cause they asked key questions but placed on hold for about 12 minutes. If they’re attending others that’s ok but get on the phone and let the person on the other end know that you will get back to me. Not professional.
DO NOT USE. Called Metro Plumbing to fix a clogged pipe. They claimed they had to replace a section of the pipe in the concrete wall. A few days after they left it started leaking out of the concrete wall where they had replaced the pipe. We spent over a month trying to get them to come back and they would never show. We finally had another plumber come and found that the section of pipe they replaced wasn't even closed back up which is why it was leaking and they had used garbage around the pipe when patching up the cement. No wonder they didn't want to come back! I would NEVER use them again.
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Rey Colón
6 years agoContacted them to get a plumbing certifications in order to get water service for my 2 unit building. Paid $150 for each apartment via credit card over the phone. Communication as to when the certifications would be completed got complicated. First it was tomorrow, then the person with the stamps was out. After calling several times a day for about a week, the owner assured me he would drop them off the following day by 10AM. That didn't happen. I called at noon and I was told they were ready for pick up. I drove to their offices, picked up the certifications. They gave me a really nice Metro Plumbing pen. It was great to finally get water.
Carmen Escobar
2 years agoI can’t rate there technical abilities cause they asked key questions but placed on hold for about 12 minutes. If they’re attending others that’s ok but get on the phone and let the person on the other end know that you will get back to me. Not professional.
Tim Ericson
2 years agoDO NOT USE. Called Metro Plumbing to fix a clogged pipe. They claimed they had to replace a section of the pipe in the concrete wall. A few days after they left it started leaking out of the concrete wall where they had replaced the pipe. We spent over a month trying to get them to come back and they would never show. We finally had another plumber come and found that the section of pipe they replaced wasn't even closed back up which is why it was leaking and they had used garbage around the pipe when patching up the cement. No wonder they didn't want to come back! I would NEVER use them again.
Rosario Martinez
a year agoThe service provided by Metro Plumbing is ver reliable. Rafael is truly a master plumber.
Julian C.
4 years agoExcellent costumer service, very professional. Mrs. Carmen was very attentive and helpful with all my questions.