San Juan Land and Water Tours

Horrible experience with less than honest business practice of this tour company. On the night before our rainforest tour and 1 hour after we made the reservation, they sent us a text after we paid in full for the tour online for pick up in front of our hotel, stating that pick up time has changed to 6:30 in the morning at a different location unknown to us. We texted back requesting to be picked up in front of the hotel as was promised. They refused. We asked that they cancel our reservation. We quickly got a call from a rude and argumentative person refusing to accommodate us and to honor their promise. They also claimed the reservation is non-refundable. I hope the reader of this comment chooses another tour company. Or better yet, rent a car and enjoy the park at your own leisure as we did. We had a lot of fun doing that. Don't be afraid of the roads, they are quite manageable. There are parking spots along the road where you can park and walk to trails. Any hotel can provide you with a map of the places to see. Have fun on your own and don't be suckered into shady deals with tour companies that care only to jam as many ppl as they can in one day and rush you from one spot to next. At least stay away from shady San Juan Tours.

I really love this tour. The guys running it, the guide/narrator was informative, funny and kind. As were the captain and deck hand. They took time to allow you to take pictures of the beautiful scenery, would even take pictures of your group for you! The sangria was great! Totally worth doing in Old San Juan!

Took a snorkeling trip to see the corals and swim with fish……as well as visited the private deserted Island of Icocos. Free drinks and food provided w the tour. It was quite amazing!

We took the sold San Juan boat tour February 10, 2020. The most amazing $10.00 we spent on the trip. I would suggest taking the tour at the beginning of your trip because the tour guide gives lots of useful information as well as places to visit and place to eat! Beautiful views and great guide!! Would do it again for sure!!

The staff was absolutely professional. They were very knowledgeable. They followed above the COVID-19 policies. The boat was clean and the staff continued to clean throughout the tour. One of the staff also watched over my family as they swiped. Thank you for an awesome experience.