Clinica Veterinaria Isla Verde

The Clinic was super helpful in my process of rescuing a cat from PR. They ensured my cat was healthy and obtained the proper certification/documentation for a smooth flight back to NY. Can't thank them enough!!!

This is a really nice clinic and they just did a remodeling. I was here with my dog Kimchee and the team is always super nice and helps answer questions. Thank you all to helping keep her skin allergies under control.

I would definitely recommend Clinica Veterinaria Isla Verde. I brought my two cats here for vaccinations and travel health certificates. The veterinary tech and doctor were very knowledgable and great with my cats; they really made them feel at ease. Thank you for everything!

I took both of my dogs on July 10th 2025 for ear infection and cleaning. It was a bit weird to me that I had to weigh my dogs without the assistance of a technician and then walk over to the reception and give them the weight. My smallest one weighed 16.9 pounds on that day. I went 4 days later to neuter my dog and when I weighed him again in the same scale (mind you that there was a young girl with her dog in the scale) and it turned out he weighed 23.4 pounds. Per the doctor the procedure started around 9 ish and I was told that they would call me when he was ready to pick up. I had a call from IVANA at 12:20 pm )I have time stamps on my iPhone call log) stating that his nails were long and if would like to have them trimmed. She stated the price and I agreed. 4:30 pm came around and no call to check up on him. I called in at 4:59 pm to inquire and I was told that I could pick him up. The dog was fine and breathing normally. I followed the post operation instructions to the T and gave him the medicine as instructed. My dog sadly passed away. When I called the next morning to notify of the passing away the first thing that came out of her mouth was that the cone was to tight. Which it wasn’t since I tried it on him before I took him. When I picked up the dog the day of the procedure I had to loosen the cone. And then I questioned, myself, how are you going to call me about a non life threatening nail trim but you didn’t tell me a bout a tight cone. Then she change her explanation about how French bulldogs are frail and breathing problems, and that’s why I paid her extra for the procedure to be assured that he was going to be under constant watch. She showed absolutely ZERO EMPATHY. Only instilled tactics to make me doubt. Red flag number one. She then said for me to sue her or make a claim. When I checked the tablets labeled as Trazodone 50mg given exactly as prescribed I found out that they were a 100mg dose. After consulting past vets that know the amazing healthy dog he was they were a bit dumbfounded about the use of a tranquilizer for such a simple procedure and even more so for the negligence of labeling one dose and dispensing another dose I’ve sent my dog to a vet for a necropsy review and pathology to see what was the cause of death. All this happened in less than 12 hours. I’m not interested in pursuing monetary compensation, that’s not going to bring my dog back or fill the huge void I have in my heart. I just don’t want this to happen to anyone else. I want accountability for dispensing a wrong dose in a lower dose label. I went with the cops to make a report of the incident and she trespassed me from her property . I’m sure that she will reply to this review saying that it was my fault just like the other 1 star reviews that denotes the gouging and lack of empathy . No accountability on the practice and everyone is wrong. Mind you that she advocated against neutering/spaying strays but yet she practices it for profit. This dog was very well taken care of with a track of good health and wellness exams. AKC certified and spectacular genetics. I’ll make my decision about my course of action pending the results of the necropsy. Please stay away from this vet practice or please check they have dispensed the right dose as per the lable. God bless you all UPDATED; The report came back. No signs of asphyxiation, the tongue and gums color was normal. No marks on his neck. This is all I will say to disregard her claim of asphyxiation. I have second and third opinion from other reputable vets. This is not ending until someone is held accountable

I'm traveling from NY. I was looking for vet for a health certificate in order to travel back NY. Once I made the call the receptionist was very helpful and I was given an appt right away. Noticed the vet tech Carla was very attentive and caring to the pets. My dog felt pretty comfortable in the waiting area. The appt took a little longer than I usually expected. Then again I'm a New Yorker Nd we are always in a rush! Overall, I really enjoyed my visit and speaking with the tech and staff. Thank you guys for your help!