I had an outstanding experience thanks to the excellent service provided. From the moment Don Gilberto arrived, he demonstrated great professionalism and clear communication. He took the time to explain the issue thoroughly, ensuring I understood the diagnosis before moving forward. What impressed me most was the speed and efficiency with which the problem was resolved. Immediate action was taken, and everything was handled seamlessly. Truly top-notch service—I highly recommend Don Gilberto!
The service was excellent and timely. He explained with great detail what was wrong with my equipment. Very personable and easy going. Very Happy with Service and Juan
Five stars for Juan Carlos and his excellent service. For four years he has repaired our lemon fridge that should have been replaced with over 12 service calls within this period and this was denied several times by your team. Unfortunately this was my last time I renew the service. The reason I purchase a maintenance plan is in case is needed expecting never have to use it not to keep the defective equipment surviving every four months.
The service technician was very nice but the charges were extremely expensive. I was charged for a diagnosis which amounted to 129 and then for the actual work it only amounted to him aligning the washer because it was crooked that cost me $70 just for that. So in the long run I was overcharged. Five star for technician who came and zero star for the alleged work that was done.
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Nelson E. Soto
5 months agoI had an outstanding experience thanks to the excellent service provided. From the moment Don Gilberto arrived, he demonstrated great professionalism and clear communication. He took the time to explain the issue thoroughly, ensuring I understood the diagnosis before moving forward. What impressed me most was the speed and efficiency with which the problem was resolved. Immediate action was taken, and everything was handled seamlessly. Truly top-notch service—I highly recommend Don Gilberto!
Elizabeth Méndez
2 weeks agoGreat service! Very knowledgeable and thorough and very respectful. Technicians like Gilberto are extremely valuable for your company.
LOURDES M RIVERA
3 weeks agoThe service was excellent and timely. He explained with great detail what was wrong with my equipment. Very personable and easy going. Very Happy with Service and Juan
Carlos Vazquez
3 months agoFive stars for Juan Carlos and his excellent service. For four years he has repaired our lemon fridge that should have been replaced with over 12 service calls within this period and this was denied several times by your team. Unfortunately this was my last time I renew the service. The reason I purchase a maintenance plan is in case is needed expecting never have to use it not to keep the defective equipment surviving every four months.
Judah Samaria
4 months agoThe service technician was very nice but the charges were extremely expensive. I was charged for a diagnosis which amounted to 129 and then for the actual work it only amounted to him aligning the washer because it was crooked that cost me $70 just for that. So in the long run I was overcharged. Five star for technician who came and zero star for the alleged work that was done.