Mobile Wizards

Waldemar was very friendly and courteous on the phone and in person and provided excellent and prompt service to my reMarkable2 tablet. This tablet is new on the market and is very expensive and the manufacturer denied me a warranty and they did not even provide the option of repair service. The tablet was accidentally dropped and the power button was hit and it was stuck as a result of the blow and it is in “sleep mode” all the time and it did not allow me to reset it or see my documents. Waldemar took the time to listen to what happened and invited me to come to the premises to check it out. Upon arrival, Waldemar had already done a search on my tablet and upon verifying the damage of the problem, he guided me through the steps he would take to open and repair it, which he explained to me in detail. Once the back cover of the tablet was open, I accessed the power button to remove it and carefully lower it as well as the space around it to prevent it from being pressed all the time, hoping that this was the solution and he would give me a call the next afternoon to report the result. The next day, he diligently called me to tell me that he had managed to solve the problem with the button as he had explained it to me, but he told me that the button had a piece or plastic cover that was broken and suggested that he could build it himself since that equipment It is new on the market and does not have parts available, and he felt able to build it easily and without problems and provided me with the estimate and the accepted payment methods, which I approved. Within a few short minutes of my approval, he called me that he was done and that my tablet had been repaired, tested, and ready for pickup. Waldemar is very professional, he is very knowledgeable in his area of ​​work, courteous and honest, and he provided service quickly at a reasonable price. I confess that before calling Mobile Wizards I had called other places and as soon as they heard the brand name of my reMarkable2 tablet and realized that it was new on the market, they simply told me that they did not work with it. That was not the case with Waldemar. Asia, if you need any repair or troubleshooting service, call Mobile Wizards and Waldemar will provide you with a high-quality professional service with a guarantee. If Waldemar had not repaired my tablet I would have lost my investment which was over $800.00 and they repaired it in less than 24 hours for a tiny fraction compared to its cost.

Excellent work, very happy with the repair of the tablet, the employees are very friendly and super good service, I recommend them 1000%.

Super good, very friendly!