Holiday Inn Express San Juan Condado

Good option for staying in Condado. The location is very convenient—close to restaurants, the beach, and nightlife. The hotel is simple and not luxurious, but clean and comfortable. Services is 10/10. Breakfast is included, which is a nice plus. Overall, a practical choice if you want a central spot without the high resort prices.

Stayed at the hotel for a couple of nights on a recent vacation. The staff were extremely helpful and kind. We came a little bit early and the front desk worker went out of his way to get us situated and store our bags while we explored the city. Breakfast was included, which was good. My partner is a vegetarian and there were limited options, but overall it was a good start to the day. The rooms are very small, yet the bathroom was quite spacious, proving an overall strange room layout. Overall, I would recommend staying here.

I had an excellent stay at the Holiday Inn Express in Condado, Puerto Rico! From the moment I arrived, the staff was friendly and welcoming, making me feel right at home. My room was spotless, comfortable, and had everything I needed for a relaxing visit. The complimentary breakfast was a great way to start the day, with a variety of fresh and delicious options. I also really enjoyed the pool and hot tub—perfect for unwinding after exploring the city or spending time at the nearby Condado Beach. The hotel’s location is fantastic, within walking distance to the beach, great restaurants, and local attractions. Overall, I highly recommend the Holiday Inn Express Condado. The combination of excellent service, clean and comfortable rooms, and great amenities like the pool and hot tub made my stay truly memorable. I can’t wait to come back!

My husband and I stayed from 7/26 - 8/1 and enjoyed ou time there. Our top praises are the bed comfort, breakfast and staff. The hotel street and parking were a big downside. We did have a couple of issues when we first checked in with payment since we went through a 3rd party and then switching the card on file. But Angel at the front desk fixed everything both times so he was awesome! The room had good space and commodities, the bed/bedding were great but the pillows were a bit flat. The toiletries in the room were nice and plentiful; the bathroom setup is odd and the towels aren't the softest. The toilet paper holder fell off the wall the first morning and it didn't get fixed until the afternoon before we left. The TV got noisy a few times and maintenance came quickly, but it would be fine when they got to the room. Breakfast was amazing with so many different choices every day. The chef was great and the staff was friendly and both on top of everything. The dining area was roomy and always clean. Some of the food could have been warmer; but my main complaint was the lack of dress code - beach wear of any kind could be worn. Housekeeping was not the best. They were not quiet in the hallways at 8am and entered into our room without knocking while we were in there. Our last day they came twice to clean our room when checkout isn't until 12pm. The cleaning itself was fine but the floors were not swept/mopped well. Valet parking was a struggle because there was only one spot at the front of hotel. So double-parking was necessary while waiting on a very narrow street or sometimes having to drive around. But the attendants were friendly, polite and quick to get the cars situated. Daily parking fee was about average for the area. The hotel decor has a modern vibe but the outside and street isn't very picturesque. There are no outside terraces or lounge areas but it does have a nice pool, hot tub and outdoor area (tucked away in a corner) that's a good enough size. The pool towels which are also provided as beach towels (the older stained ones) aren't very big or thick. Overall our stay was great because of the pros. The cons were not enough reason to keep from our enjoyment. We recommend the hotel moreso for couples and business.

Amazing experience at the Holiday Inn. Super clean & super organized. Hospitality was amazing from every front desk receptionist and Dennis was nice and attentive. If you are staying in the Condado area i definitely recommend this hotel, P.S it offers delicious free breakfast!